Key Responsibilities

• Counsel students through inbound and outbound interactions to guide them toward successful admissions.
• Provide end-to-end admission counselling by understanding student needs, career aspirations, and learning preferences.
• Deliver virtual or telephonic counselling sessions, product demos, and course walkthroughs.
• Address student and queries related to curriculum, learning outcomes, pricing, certifications, and placement support.
• Negotiate course fees, discounts, and payment plans within company guidelines.
• Maintain regular follow-ups to ensure high conversion and enrollment rates.
• Update and manage CRM systems with accurate lead, inquiry, and admission data.
• Track daily calling activity and weekly/monthly admission and revenue targets.
• Collaborate with marketing, academics, and operations teams to ensure smooth onboarding of enrolled students.
• Build long-term relationships with students to drive renewals, referrals, and upselling of advanced programs.

Required Qualifications

• Bachelor’s degree in any discipline (preferred)
• 1–3 years of experience in admission counselling, academic counselling, inside sales, or EdTech sales
• Excellent counselling, persuasion, and negotiation abilities
• Sales-oriented mindset with the ability to achieve admission targets